A Towers-Perrin global workplace study found that 86% of the world's employees are not willing to go the extra mile for their employers. That's almost 9 out of 10 employees who won't stay late, work harder, give you their ideas, or go above and beyond for their bosses. These employees are the "disgruntled majority" as opposed to the engaged minority. How many "disgruntled majority" do you have holding your company back?
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