Senior organizational leaders must establish accountability for talent development at all levels of the organization. Managers may, for instance, be measured through their key performance indicators (KPI's) on how many promotable employees they attract, develop, and retain.
Leaders must take proactive steps to plan for future talent needs at all levels and develop and implement programs designed to ensure that the right people are available for the right jobs in the right places and at the right times to get the right results.
Knowledge is only part of what is needed to be a successful performer. Also needed are appropriate attitudes, motivation, and interpersonal skills, none of which are well examined in traditional job descriptions or performance appraisals.
Individual employee development via coaching and mentoring is more heavily influenced by the on-the-job work environment than by off-the-job training. As much as 90% of an employee's development occurs on the job.