Terry's Blog | Daily strategies, insights and inspiration to help you achieve your potential

Process vs. People

At the end of the day, no process can be better than the people who have to make it work. 

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Developing Your Talent

The best organizations assign people to jobs in much the same way that sports coaches or music teachers choose exercises for their students - to push them just beyond their current capabilities and build the skills that are most important. 

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Performance Drivers

Goals are set to drive focus and accountability.  Metrics are in place to assess progress and performance. 

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Unleashing Talent

Discover what people do well, and then ask them to do more of it. 

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#Alignment

Customer communication is taken very seriously, and employee communication isn't.  And that's a tremendous opportunity for organizational leaders.  Employees need to understand what your organization stands for, where it's headed, and what will make it successful. 

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Performance Perspective

Average performers believe their errors were caused by factors outside their control.  High performers by contrast, believe they are responsible for their errors. 

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#EmployeeEngagement

Studies show that when managers take the time to thank their employees, those employees are more engaged and productive.  Simple right? So why do employee engagement scores continue to be so low?

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Developing People

Organizations tend to assign people based on what they're already good at, not what they need to work on.  That's a tension every organization must deal with in order to become more successful.

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Emotion

Extraordinary performance is as much about authentic emotion as it is about advanced engineering. 

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Talent Development Focus

It takes far more energy and work to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.  And yet most people, especially organizations, concentrate on making incompetent performers into mediocre ones.  Energy, resources, and time should be invested towards making a competent person into a star performer.

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