The more of a head start your organization gets in developing people individually and as teams, the more difficult it will be for competitors to ever catch up to you.
Trust is the most fundamental element of a winning team. If people think their teammates are lying, withholding information, or plotting against them, nothing valuable will be achieved.
The same basic elements that work for individuals - well-designed practice activities, coaching, repetition, feedback, self regulation, building knowledge, and mental models all work for teams as well. #teamdevelopment
Ask your teams to identify areas where greater autonomy would help them deliver a better customer experience or improve operations, and then carefully expand their decision-making prerogatives. #teams